ControlEra

As the insurance sector continues to digitize, Insurance Self-Network Platforms (ISNPs) play a vital role in enabling policyholders and insurers to interact directly through secure, web-based portals. Given the sensitive nature of personal, financial, and health-related data processed through these platforms, ensuring the security, privacy, and regulatory compliance of ISNPs is critical.

At ControlEra Technology, we offer comprehensive ISNP Security Audits tailored to meet the regulatory expectations set forth by the Insurance Regulatory and Development Authority of India (IRDAI) and aligned with the following requirements as defined by the guidelines IRDA/ INT/ GDU ECM/ 055/03/2017

Why Choose Us?

Experienced in auditing IRDAI-regulated entities, including insurers, TPAs, and technology service providers.
Team of CERT-IN certified auditors, ISO 27001 Lead Auditors, and cybersecurity experts.
Comprehensive understanding of insurance-specific risk and regulatory frameworks.
Proven methodologies aligned with industry-leading standards and frameworks.

Scope of ISNP Security Audit

Our ISNP Security Audit services focus on evaluating the technical, operational, and regulatory aspects of the platform, covering the following key areas:

Regulatory Compliance Check
- Validation against IRDAI Guidelines on ISNP (including Circulars and Master Guidelines).
- Assessment of adherence to data protection and privacy obligations.
- Review of third-party integrations and outsourcing arrangements in line with IRDAI outsourcing regulations.
Technical and Security Assessment
- Vulnerability Assessment and Penetration Testing (VAPT) of the ISNP application and infrastructure.
- Evaluation of network, application, and endpoint security controls.
- Review of encryption standards, secure coding practices, and API security.
Governance, Risk & Compliance (GRC) Framework
- Review of Information Security Policy, Data Classification, and Access Control mechanisms.
- Assessment of incident response plans, audit trails, and logging mechanisms.
- Analysis of risk management practices, including third-party/vendor risk oversight.
Business Continuity & Disaster Recovery (BC/DR)
- Assessment of business continuity and disaster recovery capabilities in place for the ISNP.
- Verification of regular backup practices, DR drills, and recovery time objectives (RTO/RPO).
Operational Controls
- User onboarding, authentication, and authorization mechanism review (MFA, password policy, etc.).
- Review of customer grievance redressal mechanisms and data retention policies.
- Validation of change management, patch management, and monitoring procedures.